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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Austring

May 12, 2026

5  out of  5
rating by Daniel Austring
"Angela Shore is absolutely amazing to work with. Even though we moved out of the state and were no longer customers, she still treated us as if we were one and helped us remedy an issue without hesitation. Absolute joy to work with."
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Cathi Close

May 6, 2026

5  out of  5
rating by Cathi Close
"Agent was very helpful and knowledgable. And friendly! : )"
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Jon Blauw

April 22, 2026

5  out of  5
rating by Jon Blauw
"At Brad Hughes State Farm in Louisville, Colorado the assistant Angela Shore has always been personable and comprehensive in her work with us. We had workman’s comp on our restaurant we sold after 7 years and then after checking out prices found out that car and property were much less expensive than what we were paying. Angela shore was there for all of these and got us the best options. Hannah and Brad Hughes were great too but Angela was there and accessible, rare nowadays, 98% of the time. I give them all 5/5 stars. I’ve been impressed with State Farm as well. They give you transponders for your car that will only lower your premium. Much cheaper than Tesla insurance which does the opposite and raises your rates for stuff like driving at late night. I got a big discount on property insurance after verifying I have heavier duty roof shingles too, like over 1500 dollars compared to AAA property insurance. Word to the wise, don’t get Farmers, opposite their advertisements, they deny services."
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James Keller

April 18, 2026

5  out of  5
rating by James Keller
"The staff at Brad Hughes Agency is truly customer focused and extremely helpful when it comes to home and auto insurance. I have been with this agency for several years and will continue to do business with them. From time to time, I learn of add-ons that help protect my assets. Working with Hannah Schaffert, she explains the benefits and together we decide the corrective action to take."
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Paul Candleana

April 16, 2026

5  out of  5
rating by Paul Candleana
"I asked for a new billing scheme and I was taken care of within a day. Great group!"
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Tom Sterlacci

April 16, 2026

5  out of  5
rating by Tom Sterlacci
"Professional and accurate. I would recommend them."
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H Li

April 16, 2026

5  out of  5
rating by H Li
"Very good experience with their service! Always get a timely response for any enquiry, especially Hannah Schaffert!"
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Joanne McCabe

April 16, 2026

5  out of  5
rating by Joanne McCabe
"Hannah is always so great! I’m not very good with things like this so she is always responsive and helpful to my questions and or concerns. I always feel comfortable reaching out to her, Thanks!"
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larry jaramillo

March 12, 2026

5  out of  5
rating by larry jaramillo
"I had to switch insurance from one vehicle that I didn't have anymore and add another vehicle that I just acquired, I spoke with Angela and she was very helpful and knowledgeable."
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John Eterno

February 12, 2026

5  out of  5
rating by John Eterno
"Always a good experience, its why I've been with this office for 15yrs!"
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Heather Andersen

January 27, 2026

5  out of  5
rating by Heather Andersen
"I have been with State Farm for many years (more than I want to count!) and Angela Shore has been my main point of contact. She is incredibly responsive, knowledgable, friendly and professional. I am going through the process of adding our teenage kids to the policy and she is incredibly helpful and patient, ensuring we get the right coverage for our family. I highly recommend working with her!"
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Eileen Hickey

January 27, 2026

5  out of  5
rating by Eileen Hickey
"Angela provided excellent support when my grandson was trying to get tags for his privately purchased car. Despite her colleague being on vacation and therefore doing dual roles this week, Angela took time out of her day to get a temporary policy notice setup for my grandson in time for his DMV appointment. It was necessary for him to accomplish it this week since he is out of town for the month of February and would not be able to make another DMV appointment, in time. Angela gets 5 stars because she made it a total non-event -- the reason I love having my insurance needs supported by her in Brad's office!!"
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Marc K

January 14, 2026

5  out of  5
rating by Marc K
"I highly recommend this office Hannah has been an amazing communicator and has been able to make changes quickly. Everything has been very smooth and efficient and their rates are excellent."
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Dallas Dutka

September 24, 2025

5  out of  5
rating by Dallas Dutka
"Angela Shore has been such a blessing all the years I've been with Mr. Hughes' office. Whether I leave a message or email, Angela is always quick to respond and take care of whatever I need. She is friendly, professional and honestly one of the main reasons I've stayed with State Farm since I moved back 10 years ago!"
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KVacc Arelli

September 23, 2025

5  out of  5
rating by KVacc Arelli
"Angela delivers the best customer service! She is friendly, polite, kind, understanding, extremely helpful, efficient, and effective. Angela takes the time to figure things out and delivers results!"
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Meaghan Jennings

September 11, 2025

5  out of  5
rating by Meaghan Jennings
"Very helpful and responsive team! Always great working with a local office who really knows the CO market and can provide competitive rates for home and auto insurance."
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Judi Schreyer

August 25, 2025

5  out of  5
rating by Judi Schreyer
"Hannah at this office is the best. She worked with us and gave us several quotes when we were adding our son to our policy. We almost switched carriers, but Hannah saved the day!"
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Elizabeth Berger

August 19, 2025

5  out of  5
rating by Elizabeth Berger
"I recently worked with Angela (staff) to complete new policies for cars and home. She was very helpful, friendly and professional. She was prompt in communicating between the corporate and local offices to complete the process."
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Stephanie Van Fleet

August 12, 2025

5  out of  5
rating by Stephanie Van Fleet
"Prompt, professional, and supportive!"
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Ganghyeok Kim

July 10, 2025

5  out of  5
rating by Ganghyeok Kim
"Brad and his associates have always answered my questions promptly. I have been using State Farm since 1994 and they offered me best coverages at the best rates. In recent years, I had hail damages to my home and car accident. They helped me to get through the rough times. They will not disappoint you."
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Mona Jamell

July 4, 2025

5  out of  5
rating by Mona Jamell
"I’ve been with State Farm for over 30 years and Brad Hughes agency is the best of the best! My experience with Angela today was yet another example of the team’s outstanding commitment to their customers!
The number of drivers in my household has recently changed. Although we have individual policies, Angela wisely modified the policies to allow for us to drive each other’s vehicles. She then reached out to me to explain her actions and verify my approval. I am extremely grateful for Angela’s attention and diligence because I overlooked updating State Farm about members in my household - a very important factor in my coverage!
Thank you Angela, Hannah, Brad, and the team for all you do!"
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Jody Wickers

June 27, 2025

5  out of  5
rating by Jody Wickers
"Hannah and the team at the Brad Hughes State Farm office are consistently responsive, kind, helpful, professional, and effective,"
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Jeff Lipton

June 26, 2025

5  out of  5
rating by Jeff Lipton
"Nothin but great things from these guys. I wotk with Hannah usually and she is awesome. Gets back to me immediately and gets things done extremely fast! Highly recommend"
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Abel

April 9, 2025

5  out of  5
rating by Abel
"I have been a customer for about 5 years on and off here. The staff Angela and Hannah are very professional and give prompt responses. This office works well. Even though I moved down to Aurora I stick with them because the quality of service is good."
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Anthony Soto

March 31, 2025

5  out of  5
rating by Anthony Soto
"I've been a customer with Brad Hughs State Farm for more than 10 years for all of my businesses and they have been excellent with customer service and my coverage!"